Needs Analysis for 8 Weeks to Wellness

In our effort to help you and make 8WW the best possible experience, please provide us with honest input so we may guide you in the right direction.

Do you have a personal calendar to schedule the important time in your life?
Do you have a your mission statement and can each staff member recite it?
Can you list the Top 5 Core Values for your practice and does your staff know them?
Do you have your finger on the pulse of your overhead?
Do you have a plan to service your debt?
Have you made sure to negiotiate the lowest possible rates with your vendors?
What is your New Patient (NP) volume per month?
What is your OVA (Collections/Patient Visits = Office Visit Average) collected per patient visit per month?
Do you perform an annual review to compare this year's numbers to last year's numbers?
Do you have an office manager that manages the day to day operations?
What is your New Patient conversion rate?
Do you offer "Pay As You Go" care plans?
What percentage of your new patients are on a structured care plan vs. "Pay As You Go"?
What is your Patient Visit Average (PVA) the last 6 months of Visits divided by NP's?
Are you doing the following meetings weekly? Check all that aply.
What tools do you currently use for interoffice communication and staff cohesion? Click all that apply.
Do you have a system for hiring and do you use a personality profile to select the right team member?
What are your main sources of NP Marketing? Click all that apply.
Do you have a written marketing plan/calendar?
Do you have a staff member that heads up your marketing department?
How many direct referrals from patients do you get each week?
Do you have a social media strategy? Click all you currently use.
Are you and your staff active on your social media pages (Facebook, Instagram, etc.)?
Do you calculate your ROI (return on investment) on each external marketing event? Overhead vs. NP conversions
Do you write an Article of the Week for your patients to share with their friends, family, and co-workers?
How frequently are you doing a regular "Better Results Faster" or a new patient class for your current or potential NP's?
What services do you provde beyond adjustments to increase "revenue per patient visit"? Click all that apply.
Do you have a corporate wellness presence in your community?
How many talks, on average, do you perform outside of your office each month?
How many on-going seminars do you take to better yourself each year with regards to your clinical, communication, marketing or business management skills?
Do you regularly take staff to these events with you?

What are your target goals for the following critical areas?

How often do you "role play" with your doctors and staff on the critical areas?
Do you hold pre- and post-shift huddles to review? Click all that apply.
Do you run wellness scores on your patients or have a way to show them the need for care beyond symptoms and pain?
How do you feel when you grab the door knob in the morning going into your office MOST days?

How would you rate yourself and your staff in the following critical patient touchpoints on a scale of 1-10 with 1 being "pathetic" and 10 being "I could teach it"? 

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